ORDER PROCESSING

All orders ship from our warehouse in Vancouver, British Columbia.

Orders placed Monday - Friday before 12 p.m. Pacific Time will ship on the same business day. Please note we are closed on Canadian holidays.

Transit Time: Estimated transit times begin when your order is shipped, and do not include weekends or holidays.

 

 

CANADA SHIPPING

Orders with a subtotal of $50 or more receive free standard shipping.

Standard – $12 flat rate for orders below $50, dispatched via Fedex Economy®

Express – $16 flat rate, dispatched via Fedex 2Day®

Priority – $22 flat rate, dispatched via Fedex Priority Overnight®

 

Orders to post office boxes are dispatched via Canada Post Expedited Parcel (Standard) and Canada Post Xpresspost (Express).

All orders to Yukon Territory, Northwest Territory, and Nunavut are dispatched via Canada Post Expedited Parcel. 

 

*Please note: Due to the Canada Post strike, customers with orders shipping via Canada Post may experience delays. Thank you for your patience.

 

 

LOST SHIPMENTS

Reigning Champ is not liable for shipments lost in transit.

If your order status is Delivered, please check the vicinity of your home to ensure it was not dropped at a side door, lobby, or mail room, and ask your neighbours if they may have received it for you. Carriers also occasionally mark packages as Delivered before they’re dropped off.

If you believe your shipment has been lost, please contact our Customer Support team and we will attempt to locate your package.

 

AS A FRAUD PREVENTION MEASURE, WE CANNOT ISSUE REFUNDS FOR LOST PACKAGES UNDER ANY CIRCUMSTANCES.